Ravi K Isf

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Verified Buyer

Return or exchange

Woodland Direct - Return or exchange
Woodland Direct - Return or exchange - Image 2
Dear sir/madam I have purchased olive green colour purchased but by mistake it delivered brown colour I am attaching the order details please do replace the model and change as soon as possible Hope you understand and will do help me as I am not able to return or exchange on website am sending the mail. Called customer care but not connecting long time over phone. Which one to change the shoes I have attached with olive green model Please check and do the needful Without for your reply soon.. Hope your understand and do the needfulexchange or return
View full review
Loss:
$40
Pros:
  • Good shoes

Preferred solution: Exchange or return

Resolved
Manigandan M Hmq

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Verified Buyer
|

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Resolved: Return a product

Woodland Direct - Return a product
Woodland Direct - Return a product - Image 2
Woodland Direct - Return a product - Image 3
Updated by user Feb 10, 2024

Company fixed the issue and I have been provided with apology.

Original review Jan 26, 2024
Sir my purchase with Woodland online products but mistake in different sizes in product sir so returns to you product sir Pls kindly help me sir
View full review
Loss:
$1197
Pros:
  • 1197
Cons:
  • 1197

Preferred solution: Full refund

Imad Cte

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Verified Buyer
|

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Ludhiana, Punjab Province

Shoe is very bad quality

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
Woodland Direct - Shoe is very bad quality
Woodland Direct - Shoe is very bad quality - Image 2
PFA my shoes pic and invoice no screen -shot. Why this probem comes in my shoes I am only now this time 10 and 20 time wearded and shoes is showl damaged .
View full review

User's recommendation: My show pic and invoice no

poornima a Dvd

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Verified Buyer
|

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Want to return the product Order no. OR - 315****

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
Woodland Direct - Want to return the product Order no. OR - 315****
Woodland Direct - Want to return the product Order no. OR - 315**** - Image 2
Order no. OR - 315**** have given the order for the jacket but the size of the jacket is small so we want to return the product
View full review
Loss:
$3297

Preferred solution: Full refund

User's recommendation: Product not taken return till now

Anonymous

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Verified Buyer
| map-marker Shimla, Himachal Pradesh

No replacement my shoes in 25 days

Woodland Direct - No replacement my shoes in 25 days
Woodland Direct - No replacement my shoes in 25 days - Image 2
Pasting problem,woodland showroom asking 20/25 working days replacement but today is 30 days but showroom was not responding
View full review

User's recommendation: Very poor quality shoes

RAJKUMAR M Huk

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Verified Buyer
|

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

The sole has been dislocated in three months

Woodland Direct - The sole has been dislocated in three months
Woodland Direct - The sole has been dislocated in three months - Image 2
Dear Woodland, I bought Woodland shoes in June 23rd which cost 3499. After one use, the sole of the shoe has fallen apart within three months, when I complained about it at the shop, they are talking about getting the shoe repaired. If the sole of a shoe falls off, it is the fault of the design and not of the customer. I am not satisfied with this product then I am asking for exchange which is justified. If I wear a shoe of such a big brand after getting it stitched by the shopkeeper, then it may bring disrepute to me and the Woodland brand. Waiting for your reply.
View full review
Loss:
$3395
Pros:
  • No comments

Preferred solution: Full refund

Deepanshu K Zet

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Verified Buyer
| map-marker Ajmer, Rajasthan

Customer service

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
Woodland Direct - Customer service
I was given my shoes on 26 December for repairing in warranty but still i have not received my shoes after 22 days
View full review

Preferred solution: Full refund

Goovind B

Defected products

Woodland Direct - Defected products
Woodland Direct - Defected products - Image 2
Very bad notattend customers call and product have chief quality. Some product are good,as boats sneakers
View full review
Loss:
$5000
Pros:
  • Defected

Preferred solution: Full refund

User's recommendation: Manny product have defected and price high.

Resolved
Bhushan K Bps

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Verified Buyer
|

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Resolved: Woodland shoes compland

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
Woodland Direct - Woodland shoes compland
Woodland Direct - Woodland shoes compland - Image 2
Woodland Direct - Woodland shoes compland - Image 3
Woodland Direct - Woodland shoes compland - Image 4
Updated by user May 29, 2023

Company fixed the issue and I have been provided with full refund.

Original review May 29, 2023
जत क लए भई 1 महन क अदर अदर ह लल लल धबब ह गए पर जत पर पहनन म एकदम बद लग रह ह कपय मर जत क दखकर और रपलसमट क परकरय शर क जए मन वडलड पर भरस करक 3000 खरच कए लकन बहत बकर कवलट नकल इसक लए मझ खद ह और म आज क बद कभ वडलड पहन लग नह
View full review
Loss:
$2999

Preferred solution: Full refund

Digvijaysinh R

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Verified Buyer
|

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Ahmedabad, Gujarat

Bad services

Woodland Direct - Bad services
Woodland Direct - Bad services - Image 2
Woodland Direct - Bad services - Image 3
I, Digvijay Singh Rathore, yesterday on 9 March 2023, I purchased sports shoes worth Rs 8770 from your company's showroom at Gandhinagar Infocity, from which I received the logo on 29 May 2023After I noticed the defect of logo and solve, I visited your showroom at Gandhinagar, regarding which your employee told me that sir you came after one month to collect your new shoes.After that I visited your showroom again on 29 6 2023 in which I was told that sir your shoes will not be changed then I told your employee that the damage inside my shoes is due to me.Leave the existing sur and change it to another idea. I want to check how are the services of your company, then those people told me that sir, you have spoken to our manager, then I visited your Gandhinagar showroom.When I spoke to the manager he assured me that sir it was our mistake you should visit our showroom again after 5/6 days we will complete the work to your satisfaction then I visited again and yourThe employees completely denied me that sir the problem is with the logo of your shoes, the logo will not come off, so I told them, if there is no logo, how can I believe that these shoes are from Woodland Company.I am sure that you will give me a satisfactory answer in this regard so that I do not feel the need to take any further action
View full review
Vishnu R Nuk

Product issue

I need to remember repair my sandals I bought last month where can I get it done? I need to get them repaires as the warranty has not ended yet
View full review
Winston Pri

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Verified Buyer
|

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Lucknow, Uttar Pradesh

My shoes are damage

Woodland Direct - My shoes are damage
Woodland Direct - My shoes are damage - Image 2
Woodland Direct - My shoes are damage - Image 3
Woodland Direct - My shoes are damage - Image 4
Woodland Direct - My shoes are damage - Image 5
Woodland Direct - My shoes are damage - Image 6
Shoes are damage and like a old peice.i want that exchange my shoes.shoes upper side is so old and dull .
View full review
SajidAli M Gbz

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Delhi, Delhi

Requesting for a job as a model/modelling

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
Hi, My Name is Sajid(Age-23 Height 5'9) from Sangli- Maharashtra. I'm Interested to work for our company as a model. So Pls kindly reply us through this mail. Mail- sajidalimulla24@***.com Mobile: +91-9518****78 -Thank you
View full review
Myra Ldu
map-marker New Delhi, National Capital Territory Of Delhi

*** sevice

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
Woodland Direct - *** sevice
I have ordered a product no conformation of order money has been deducted and coustomer service is not picking call
View full review
Chrisopher Wrm

My transaction completed but order not showing

Woodland Direct - My transaction completed but order not showing
My transaction completed but order not showing please my money back I tried to money back last 7day but not replying from u
View full review
Loss:
$2651

Preferred solution: Full refund

Mohd Waseem S

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Verified Buyer
|

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

I already returned my boots but payment not received in my account I want my money

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
Woodland Direct - I already returned my boots but payment not received in my account I want my money
Woodland Direct - I already returned my boots but payment not received in my account I... - Image 2
I want my money back,... ... I want my money back I want my money back. My Order no: 239154**** So-297****
View full review
Loss:
$4000

Preferred solution: Full refund

About

Summary

Woodland Direct is a large e-commerce company that focuses on fireplace, chimney, and wooden stove markets. It was founded in 2004. Its headquarters is based in Township, Michigan, United States. Woodland Direct offers a wide range of merchandise under the following categories: Fireplace Products, Chimney Products, Outdoor Products, and Woodstove Units. There are fireplace glass doors, fireplace tool sets, outdoor firewood racks, wood stove trivets, and outdoor fire fits. Available payment options are Visa, MasterCard, American Express, Discover, and PayPal. The company accepts returns within 30 calendar days of receipt for a full refund or exchange. Woodland Direct ships their products using FEDEX Ground service.

Woodland Direct reviews and complaints

Woodland Direct is ranked 79 out of 628 in Building Products category

Area Served

Asia

Why Trust Reviews on PissedConsumer?

  • Professional auto and live moderation
  • 100% user-generated content
  • Equal opportunity and protection
  • Zero tolerance for fake reviews
  • Verified content
  • PissedConsumer is on the Inc. 5000 list

For more information read Blog article